LSIB LSIB

Level 3 Diploma in Retail Skills (Sales Professional)

9 months, 6 months • Undergraduate • Retail

Advance your career with a flexible online Retail programme designed for working professionals.

100% online Flexible schedule Tutor support

Last Updated: August 28, 2025 4.5/5 128 reviews 642 students enrolled
What you'll learn
  • Lead health and safety initiatives in organizational settings
  • Conduct thorough incident investigations to prevent recurrence
  • Develop a positive safety culture within organizations
  • Create effective risk communication strategies for diverse audiences
Enrollment
Start Anytime
Duration
9 months, 6 months
Study Mode
Online
Learning Hours
3–4 hours/week
Safety Standards Healthcare Risk Assessment Patient Care
120+ hrs
Guided learning
100% online
Study anywhere
Tutor support
Expert guidance
Flexible start
Begin anytime

Overview

The Retail Skills industry is constantly evolving, and a Level 3 Diploma in Retail Skills (Sales Professional) is essential for those looking to succeed in this field.

This qualification is designed for individuals who want to develop the skills and knowledge required to excel in sales roles, such as sales assistants, retail managers, and customer service representatives.

Some key areas of study include product knowledge, customer service, sales techniques, and retail operations.

By completing this diploma, learners will gain a deeper understanding of the retail industry and be equipped with the skills to succeed in a sales environment.

Whether you're just starting out or looking to advance your career, this qualification can help you achieve your goals and succeed in the retail sector.

So why not explore further and discover how a Level 3 Diploma in Retail Skills (Sales Professional) can help you launch or progress your career in retail sales?

Level 3 Diploma in Retail Skills (Sales Professional) is an ideal course for those seeking a career in sales. This comprehensive program equips students with the essential skills to succeed in retail sales, including product knowledge, customer service, and sales techniques. By completing this diploma, you'll gain a solid understanding of how to effectively communicate with customers, handle objections, and close deals. With strong industry connections, you'll have access to job opportunities and career advancement prospects. Upon completion, you'll be certified as a Sales Professional, enhancing your employability and earning potential.

Why this course?

  • Level 3 Diploma in Retail Skills (Sales Professional) holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that sales skills are essential for success. Moreover, a report by the National Retail Federation states that the UK retail industry employs over 3.2 million people, with sales professionals playing a crucial role in driving revenue growth.
  • Important Statistics (Retail & Sales Industry – UK)
  • • 3.2 million people are employed in the UK retail industry.
  • • 75% of businesses believe that sales skills are essential for success.
  • • There are approximately 1.5 million sales professionals working in the UK retail sector.

Entry requirements

  • Educational Background:
  • Previous Qualification: Applicants should have successfully completed a Level 2 qualification (e.g., GCSEs, Level 2 Certificate, Diploma) or hold an equivalent credential. Higher qualifications are also accepted.
  • OR
  • Relevant Experience: Candidates with over 1 year of professional experience in their respective industry are encouraged to apply, as their practical knowledge is highly valued.
  • Age Requirement:
  • Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those with some professional experience in advancing their careers.
i
International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

What you'll learn

  • Advanced concepts in Retail
  • Strategic thinking and decision-making
  • Applied projects aligned to industry
  • Assessment via assignments (no written exams)

Who should enrol

  • Professionals aiming to progress in Retail
  • Graduates seeking a recognised qualification
  • Managers upskilling for strategic roles
  • Career switchers to Retail

Certification and accreditation

Qualifications are aligned to SCQF and awarded via recognised awarding bodies. Progression to UK university top-up degrees may be available.

Qualifications are aligned to SCQF and awarded via recognised awarding bodies. Progression to UK university top-up degrees may be available.

Syllabus outline

  • Customer Service Skills
  • Sales Techniques and Strategies
  • Product Knowledge and Demonstration
  • Cash Handling and Point of Sale Systems
  • Visual Merchandising and Store Display
  • Effective Communication and Interpersonal Skills
  • Conflict Resolution and Negotiation
  • Product Demonstrations and Trials
  • Sales Promotion and Incentives
  • Customer Relationship Management
Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Sample Certificate
Sample Certificate

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges
Duration & course fee

The programme is available in two duration modes:

6 Months
GBP £1,250
9 Months
GBP £950
  • This programme does not have any additional costs.
  • The fee is payable in monthly, quarterly, half yearly instalments.
  • You can avail 5% discount if you pay the full fee upfront in 1 instalment.
Payment plans — 6 Months (GBP £1,250)
  • Payment option (a) - GBP £416 × 3 monthly instalments
  • Payment option (b) - GBP £1,187.50 × 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Payment plans — 9 Months (GBP £950)
  • Payment option (c) - GBP £190 × 5 monthly instalments
  • Payment option (d) - GBP £475 × 2 quarterly instalments
  • Payment option (e) - GBP £902.50 × 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Insights

Read important articles written by our experts

Related Questions answered

Common questions students ask about Level 3 Diploma in Retail Skills (Sales Professional).

Related blog posts

Blog articles connected to Level 3 Diploma in Retail Skills (Sales Professional).

Have questions about Level 3 Diploma in Retail Skills (Sales Professional)?
Get the programme viewbook or send us a quick enquiry. We’ll get back fast.
Level 3 Diploma in Retail Skills (Sales Professional)
£0.00
Enroll